Payment Policy – Fitness Wears Industries

  1. Accepted Payment Methods

We accept the following payment methods for domestic and international orders:

  • Credit / Debit Cards: Visa, MasterCard, American Express, and Discover.
  • Bank Transfers (T/T): Recommended for bulk, wholesale, and corporate orders (bank details provided upon request).
  • Western Union & MoneyGram: Available for selected transactions upon prior approval.
  1. Payment Processing
  • Order Confirmation: Production begins only after the agreed payment has been successfully received and verified.
    • Bulk Orders: Typically 50% advance payment.
    • Small Orders & Samples: 100% advance payment.
  • Payment Notification: For bank transfers or manual payment methods, customers are requested to notify us via email or WhatsApp with transaction details to avoid processing delays.
  1. Currency & Exchange Rates
  • Default Currency: All invoices and payments are processed in USD by default.
  • Alternative Currencies: Payments in EUR or GBP may be accepted based on the current exchange rates at the time of invoicing.
  • Additional Charges: Any bank fees, currency conversion charges, or intermediary banking costs are the responsibility of the customer.
  1. Secure Transactions
  • All payment transactions are protected using industry-standard encryption and secure payment protocols.
  • Fitness Wears Industries does not store, sell, or share customer payment information.
  • Payments are processed only through secure and trusted third-party payment gateways or banking channels.
  1. Letter of Credit (LC) Payments
  • Fitness Wears Industries accepts payments through Letter of Credit (LC) for large-scale international trade orders.
  • We are fully capable of operating under mutually agreed LC terms, including documentation requirements, shipment schedules, and compliance standards.
  • LC terms and issuing bank requirements must be discussed and approved prior to order confirmation.
  1. Refund & Chargeback Policy
  • Custom Orders: Since our products are manufactured according to customer specifications and branding requirements, custom orders are generally non-refundable except in cases of verified manufacturing defects.
  • Disputes & Chargebacks: Unauthorized chargebacks or disputes initiated without prior communication may result in order cancellation and restrictions on future business transactions.